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OBJECTIVE | - Continuously improve knowledge, experience, skills and strive to become a professional sales executive, successful in increasing sales and client satisfaction - Build the wide and deep relationship with clients and partners: put the win-win solution to the top priority, maintain the sustainable relationship | ||||||||||
KEY QUALIFICATION | - Endeavour to make client satisfied by skilful and sincere way - Favourite in business administration, always updated sales and marketing trends - Good foundation of technology knowledge, quickly to understand the new things - Proactive in client approaches, improving sales and brand identity - Proactive and flexible in decision making based on the company’s regulation and the situational judgments | ||||||||||
ACHIEVEMENT | At Your Service agent (Customer Service) - JW Marriott Hanoi Hotel March.2016 - Present | ||||||||||
- Experienced the profession in training and management - Learned the spirit to serve: exceed customer’s expectation - Improved English skills in communication with customer | |||||||||||
Customer Service - Showroom Mobile9, 6AM Solutions JSC - Hanoi December.2013 – February.2016 | |||||||||||
- Worked well as Seller, Customer Service and then Supervisor - Creative in making the promotion and customer approaches - Increasing the number of loyal customers and their satisfaction - Develop the ability to make decisions and work independently - Maintain and improve the relationship with customer and partner; trusted by customers and colleagues who asked for help whenever got trouble - Discovered personal strengths: Listening and empathizing to the customers | |||||||||||
Seller, Food department Shift Leader - D&H Mart supermarket - Hanoi February.2013 – November.2013 | |||||||||||
- Awarded as an excellent employee - Nominated as supermarket manager of another branch - Discovered personal strengths: Customer consultancy and persuasion | |||||||||||
EDUCATION | - Information Technology Engineer, National University of Civil Engineering (10/2015) - Certification: Effective Selling Skills | Presentation Skills, PTI Education (11/2015) | ||||||||||
KEY SKILLS | Selling | Consultancy & Persuasion | Customer Care Listening & Empathizing | Optimistic thinking Personal task | Team task management Reporting| Statistical analysis | ||||||||||
STRENGTH | Positive thinking in any tough situation Self-generate the energies, enthusiasm in working Willing to help colleague and customers Having listening and empathy skills Continuously trying to improve self to become better | ||||||||||
WEAKNESS | - Willing to help people, sometimes affect personal task - Careful, pay attention on detail, sometimes affect the work progress |
Địa chỉ: KĐT Nam An Khánh - ĐL Thăng Long, An Khánh, Hoài Đức, Hanoi, Vietnam
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